Refer to the case study above in 
  order to answer the  following questions. Use the computers at your disposal to conduct any research  you might need to further your understanding and aid you in completing this  activity. Remember, there are a variety of templates available on the Web to  assist you. You can also refer to some of these tools provided to you here.
  
    - Identify  three opportunities from the case study above in which Lucy might increase her  productivity through the explicit use of a Word Processing Tool, such as MS  Word. 
 
    - Select  one of the above opportunities you have identified and create a sample document  using a word processor program.
 
    - What is the biggest problem that  could arise in Lucy’s current method of communicating with parents? How might  she improve this process with ICT? Provide an example and a justification for  your answer.
 
    - What skills and knowledge would Lucy       need to begin using ICT tools? Can you suggest steps that she could take       to develop these skills? Develop the outline of a plan Lucy could follow       to increase her confidence, knowledge and skills set in using ICT. 
 
  
  
This activity  is a recommended Portfolio Task and the answers to question 1-4 should  be prepared for submission.
 
Teachers should be able to use ICT to enhance their own productivity. (TL.6.a)